Sending different Notification Email based on Payment Type

Topic summary

A Shopify store owner wants to customize notification emails based on the payment method selected during checkout.

Specific Use Case:

  • When customers choose bank transfer as their payment option, they want to automatically send a customized email template
  • This email would include bank account information and ask customers to confirm whether they plan to proceed with the payment

Current Status:

  • The question remains unanswered
  • No solutions or workarounds have been proposed yet
  • This appears to be a conditional email automation request that may require custom development or third-party apps
Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.

How can I send different email template based on Payment type?

Let’s say if my customer select bank transfer, I want to send them a question providing bank info asking if they are going to proceed.

Thank you.