Sense Theme - Bug Report. Product gallery video unable to play

Technical Q&A
1

Hello,

I wish to report a bug with the Sense Theme.

It has the same product gallery as the Dawn theme, but when I’m uploading a video on the product page I can play it on the desktop version, but I’m unable to play it on mobile. In the Dawn theme, it works in both versions.

Can you fix it?

2

Hi @Maro33 ,

Have you tried publishing it and test?

Because when using link preview, it may not work well with video.

Hope it helps!

3

@LitExtension Yes, I have tried. Still not playable…

4

Hi @Maro33 ,

Please send your site and if your site is password protected, please send me the password. I will check it.