Is there a way to use videos on the Sense Theme? The Video Banner and Video Background section give me layout problems. Can someone test them ? The background video section add A LOT of empty space and the Video Banner has problems on the sides and it is always too big in height.
Topic summary
A user reports layout issues with video features in Shopify’s Sense Theme, specifically:
Problems identified:
- Video Background section creates excessive empty space
- Video Banner displays incorrectly (appears too large in height and has side alignment issues)
Screenshots provided: The original poster included two screenshots demonstrating the layout problems.
Current status: Three community members have responded offering assistance, all requesting the store URL (and password if the store is password-protected) to investigate the issue further. No solution has been provided yet—the thread remains open and awaiting the store details needed for troubleshooting.
1 Like
Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community! 
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
Hi,
Please share your store URL and if your store is password protected then also provide password too.
Thank you.