When I create a custom fullfillment service (in my case the vendor) and I assign this to a product it becomes impossible to add the product to the shopping cart. It does not matter how the product inventory is configured. This is a serious issue, as the ordering becomes extermely time sonsuming. Steps to reproduce: create a fulfillment service, assign it to the product, and try to add it to your cart. The product either a) shows as sold out (not possible to add to the cart), or b) it is reject by the shopping cart (already sold out). It does not matter how I configure the inventory settings of the product. Can the deleopment team have a look at this? Or can someone tell me where else I should report this bug? Thanks in advance.
Does it work in any other theme, like Dawn?
Just tested. Does not work in Dawn theme; same issue. I will try and submit a ticket with Shopify support.
Maybe something is wrong with your Fulfilment Service then?
Solved. Issue was related to Fulfillment Service configuration, specifically the shipping cost setup. Root cause: no shipping option available. The message from the shopping cart interface “Product sold out” could be improved obviously.