[Server error] Issue with Notification Email Metafield Retrieval

Retired Boards Appdev Metafields
1

I used the following code in my Shipping confirmation notification email, and it used to return the value a few days ago. However, it suddenly stopped working without any changes to the metafields:

{{order.metafields.custom.something}}

The code {{order.metafields}} returns MetafieldCollectionDrop, but {{order.metafields.custom}} now returns an empty {}.

Additionally, previewing {{order.metafields.custom.something}} in the email templates editor returns a Server error. Inspecting the network tab shows an Internal server error in the API without any specific details.

2

Hi Riri,

In our docs, it doesn’t seem that order metafields can be accessed with {{order.metafields.custom.X}} - you can access line items but not orders. Can you share an example where this was working as you’ve described, by DM so our team can look into this more?