I keep getting “server error” in red at the bottom of my screen when attempting to delete a variant. Specifically after I delete, save, and confirm the change (using chrome). I’ve tried clearing my browser history, cache, using firefox, and also trying it on a separate device. Any suggestions?
Topic summary
-
Server error occurs when deleting a product variant in Shopify admin. Error appears after delete → save → confirm, and persists across Chrome/Firefox and different devices despite clearing cache/history.
-
Initial attempts (browser/cache resets, different device) did not resolve the issue.
-
Update: Original poster reports the issue was fixed and attributes it to a permissions problem. No details provided on which specific permission or role setting was changed.
-
Follow-ups: Several participants report the same problem and explicitly request clarification on the exact permission fix. One confirms that clearing cookies/cache did not help.
-
Outcome: No concrete steps or settings shared to reproduce the fix. Key open question: which user/staff permissions or role adjustments resolve the variant deletion error. Discussion remains open without a documented solution.
Fixed. Permission issue ![]()
Hello – I am having this same issue and while I see that you found the solution to your problem, I’m not seeing the whole solution. Would appreciate any insight you may have! I see it is a permissions issue? Could you elaborate?
Can you tell me what the permission fix was? Thanks
I encountered this in one store. How can I fix this? Tried also deleting cookies and cache