Hi @supra1 ,
Let me know if you are using Shopify or Shopify Plus.
Topic summary
A merchant on the standard Shopify plan seeks to offer two separate cash-on-delivery (COD) options—one for cash payment and another for credit card payment at delivery—each requiring different shipping companies and variable extra fees.
Initial Exploration:
- Most COD apps only support a single COD setup, making dual options difficult to implement.
- The merchant contacted Releasit Cash On Delivery app developers, who initially offered to create a custom database solution.
Outcome:
- Releasit developers ultimately could not implement the dual COD setup, confirming Shopify’s system limitations prevent adding two simultaneous COD payment methods with differentiated fees.
Suggested Workarounds:
- Custom app development specifically designed for this use case.
- Create two shipping methods instead of payment methods (e.g., “COD - Cash (Fee: $X)” and “COD - Credit Card (Fee: $Y)”) using Shopify Shipping or apps like Advanced Shipping Rules.
- Generic payment option with customer instructions to specify cash or card preference in order notes.
Note: This would be straightforward on Shopify Plus via custom checkout logic, but standard plan limitations require creative alternatives.
The issue remains unresolved, with the merchant seeking further recommendations.