I have an amazing relationship with a business who is new to dropshipping. I will be the first person that they are setting up a dropship relationship with to ship white-label products. (They already use Shopify for selling their own products).
It seems from what I read on shopify that it’s better to have them handle the shipping labels, and charge me back for the cost of shipping.
But…when I send the fulfillment request to them, how do I know that they received the request and actually sent it to the customer? I don’t see anything in the shopify system that has any notification coming back to me?
Are they expected to email me an invoice for the shipping charges they incurred for the order?
What is the easiest and best way to handle this using shopify?
Thank you for taking a moment to help give guidance…
Dom
“easiest” and “best” don’t always go hand in hand and create bad questions that get bad answers.
Shopify isn’t magic, to communicate between different merchant stores and apis the stores must communicate through some custom medium/middleware such as email, or manual CSV uploads , or to the apis on each store through custom apps you/they developer, or automation apps, or third party services.
This depends on what “send the fulfillment request to them” even means if your just sending them an email there’s no way for the store to know what’s going on , if it’s an app they give you they need to build that feature.
Automation apps being things like mesa or mechanic on both stores.
There are fulfilment tasks in the library but this type of thing has to be custom scripted
https://tasks.mechanic.dev/?q=fulfillment
https://docs.usemechanic.com/article/325-the-anatomy-of-a-store-to-store-sync
Third party automation services such as zapier, make.com, retool, bubble, etc.
This is generally infrastructure the dropshipper should be building for merchants to interface with efficiently.
https://github.com/Shopify/shopify-fulfillment-integration
https://github.com/Shopify/fulfillment-order-sample-app
etc
Good Hunting.
Thanks Paul. You shared some capabilities that I was unaware of that I can now look into.
What I’m doing is pretty basic. I’m working with a single dropshipper for a single product…so it shouldn’t be complicated. To your point, the gap I’m trying to fill here is managing the communication and acknowledgement on the status of each order… that it’s been accepted, in-progress, and actually shipped by the dropshipper.
My desire is to get this as automated as possible.
Much appreciated.