I have been trying to set up payment option through Stripe but they have denied my business for some reason and I dont know how to set up a payment for my dropshipping site. I am located in Bulgaria, Shopify payments is not available. Everytime someone tries to order it says “Unable to process payment”
Topic summary
A Bulgarian dropshipping store owner is unable to process payments after Stripe denied their business application for unspecified reasons. Shopify Payments is not available in Bulgaria, leaving customers unable to complete transactions.
Stripe Verification Requirements:
- Business identification (address, website ownership)
- Bank account information
- Business supportability (product category, risk level)
Recommended Solutions:
- Contact Stripe directly to understand the denial reason
- Review if the business meets Stripe’s verification criteria and isn’t on their restricted business list
- Explore alternative payment gateways available for Bulgarian merchants through Shopify’s third-party gateway options
Status: The issue remains unresolved. The merchant needs to either resolve the Stripe denial or select from other available payment processors compatible with Bulgaria.
Hope you’re having a great day! Sorry for what’s happening to you.
To transact on Stripe, Stripe must verify:
-
Business identification (address and website ownership) and bank account information
-
Supportability of your business: what you sell, and if they can support your product/category
-
The overall risk level of your business
The informations you provide to Shopify are used to determine if you can use Stripe or not.
Maybe you should make sure Stripe is a great fit for you or try a different payment gateway.
Here’s a list of all payment gateways availble in Bulgaria on Shopify Platform:
Hi @kitchencrafted ,
Stripe is an available gateway for merchants in Bulgaria, but as with all third-party gateways, they retain the right to refuse their services. If you’re unsure why this happened, you should contact Stripe directly and ask for more information.
Merchants in Bulgaria can choose from a wide variety of other third-party gateways, so if you are unable to get set up with Stripe I’d recommend considering some of the alternatives to accept payments on your store.