Hello @UniquelyGeekly ,
I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot. I am here to support you.
To create an automated system in Shopify that sends follow-up emails when customers purchase from a particular collection, you can utilize Shopify’s built-in marketing automation feature called “Shopify Flow.” Here’s a detailed guide to assist you.
→ Access your Shopify admin panel and log in.
→ Locate the “Settings” option in the left-hand sidebar and click on it. Then, depending on your Shopify version, select either “Automation” or “Workflow.”
→ Look for the “Create workflow” or a similar button to initiate the setup process for new automation.
→ Provide a name for your workflow, such as “Follow-Up Email for Specific Collection.”
→ Under the “Workflow trigger” section, choose “Order created” to activate the automation whenever an order is placed.
→ Click the “Add condition” button and select “Products from specific collection” as the condition.
→ From the dropdown menu, pick the desired collection that you want to target.
→ If you wish to include additional conditions, such as order value or customer location, you can click the “Add condition” button again and select the relevant condition.
→ Utilize the “Add action” button to specify the action to be taken when the conditions are met. For this case, select either “Send email” or “Send notification” based on your preference.
→ Configure the email or notification settings by entering the subject, content, and recipient details.
→ Once you have finalized the action settings, click on “Save” to preserve the workflow.
Let me know if you require any further guidance.
Gina