Hello all. I’ve been trying to work out how to set up an automation that will send a follow-up email when purchasers buy from a specific collection. The collection is for Original Art and I want them to get an email thanking them for their support of the artist and explaining the packaging, shipping…

Thank you! This worked perfectly. No additional apps needed. I lined out the steps a little more detailed below. Create marketing email Create Automation Marketing - Automations - Create Automation - Create Custom Automation - Shopify Admin API - Order Created Start When: Order Created th…

Did you have a look at the Shopify Post Purchase Thank You app (it’s free). It may not suit straight out of the box as it includes all checkouts but it may be customizable to include only certain collections.

Hi. Thanks for the reply. I hadn’t considered that. Just had a quick look on the app store but only seem to be able to find apps that provide a post purchase Thank You page but not ones that send an email. I’ll keep looking. I do feel that the automation function in Shopify must have the ability b…

I found the Shopify Post Purchase Thank You app on my dashboard, along with abandoned checkout, and a few more in the marketing section on the dashboard. If not there then try home and scroll down. There are often new app offers. These were all Shopify free apps which I found very easy to use and e…

Hello @UniquelyGeekly , I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot. I am here to support you. To create an automated system in Shopify that sends follow-up emails when customers purchase from a particular collection, you can utiliz…

My Shopify doesn’t appear to match your instructions though. I don’t have “Automation” or “Workflow” in my settings. I do however have “Automations” under the marketing tab. When I create a custom automation and am able to add the condition box. From there though I have a selection of options when I…

I do not see “Product of Specific Collection” exists under “add condition” step… has anybody been successful with these instructions? I’m trying to send a thank you and the actual product is in a Google Drive document, and after purchase of said product, I want the customer to receive this email. I …

These instructions have not been successful for me either.

I also face same problem on my shopify store. Can you guide me regarding this. I dont want to use any extra app or plugin as it reduce my site speed.

Hi, I’ve just set up an automation using the Shopify Email app. Trigger: Order created Check if: Name includes workshop Do this: Send marketing email I can’t remember the exact steps I used to get here, but if you do enough digging in the prompts, you should be able to find what you’re looking …

Hi @UniquelyGeekly , not sure if you’ve solved this, but @flareAI forgot to mention in their answer that Shopify Flow is an app that needs to be installed in order to use it. It is free, and comes from Shopify. https://apps.shopify.com/flow

Setup automated follow-up email on purchase of products from specific collection

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UniquelyGeekly February 23, 2024, 12:40pm 15

This is great. Thanks so much for this. I just need to try and work out if I can do this for all products from a category now.

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Setup automated follow-up email on purchase of products from specific collection

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