Hello. I am trying to setup a scheduled email ( I have the template created ) and can attach to the flow. However I want to send out only to a certain customer group, but I cannot find where that is. I select the trigger ( Flow ) - Scheduled Time, but after then I cant find that customer section. …

I have just installed to take a look. Will shopify/ flow/ email not deal with this internally?

Usually it’s like this: [Screenshot 2025-05-01 at 10.51.44 PM.png] Not sure about the metafield though – to what object it is attached? If you want to get customers from metafield, need to find the object it’s attached to, then loop over the metafield contents.

Hi. Thanks for the reply. I was able to do that, i ran query to get the customers in the segment i needed, but theres a limit on the number of customers to 100, what happens to other the customers within the segment [DanLapodo_0-1746138492829.png]

I do not know what you’re trying to achieve in details, maybe there is a better solution possible, say look under Marketing tab in Admin… Flow would do nothing to the rest of the segment after first 100. You may do more loops or schedule more often and after processing the customer, tag 'em and sk…

Marketing automation does not have a way to send bulk email campaigns via their action. So you need to send them 1x1. That is possible, but you’ll need to use an action to “Get” the customers and then a “For each” action to loop over the customers (caveat - this action has a limit of 100 at a time). …

Hi. I have this so far, its not tested. But why is there a customer limit of 100 [DanLapodo_0-1746196181675.png] with this query on Get customer data [DanLapodo_1-1746196249076.png] [DanLapodo_2-1746196321893.png]

It’s a Flow product limitation right now, in that pulling that much data can bump into API limits and also storage limits. So assume you need to workaround it. Regarding the query, you do not put in a SQL query. I’d encourage your to read help for the action. This is a query to the Admin API, and y…

Ok, so just metafields.custom.customer_group = ‘Re-Seller’ How would you go about sending emails for the remaing customers after that first 100. There was a suggestion ( Thank you Tim ) futher up the conversation of this; You may do more loops or schedule more often and after processing the custo…

Yeah, that’s a good approach. Add something like “tag_not:processed” to your query. And then put an Add customer tag (processed) after the email action

Ive added the tag: processed after the email action, a couple of things; how do join the not:processed with my query then loop round to the second step and do the whole process again until there are no customers not:processed remove the processed tag within a certain time frame

Setup Flow automation to send a scheduled email to certain customer segment

Shopify Plus

DanLapodo May 2, 2025, 2:32pm 7

Hi.

I have this so far, its not tested. But why is there a customer limit of 100

with this query on Get customer data

Topic		Replies	Views
Send Automated email to an email segment in specific time by Shopify Flow app Shopify Plus flow , Social-Media-Strategy , Tacking-Tools	6	251	June 24, 2025
Flow that could send email to customer in a certain segment Shopify Flow	6	103	May 8, 2026
Shopify Flow - Customer tag - Automatización de email Shopify Plus flow , Social-Media-Strategy , Tacking-Tools	4	95	April 1, 2024
Ensure unique customers are processed by Get Customer Data Technical Q&A flow , workflow	12	134	February 2, 2026
Subscription end reminder using shopify flow Shopify Plus Social-Media-Strategy	3	73	December 18, 2024

Setup Flow automation to send a scheduled email to certain customer segment

Related topics