Hi, I am trying to install the Shapes theme to then customise and have a look at before deciding if we should buy it.
I keep getting the attached error message when I click on customise. Can anyone offer any suggestions please.
Thanks
Topic summary
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User is attempting to install and preview the Shopify “Shapes” theme before deciding on purchase.
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An error appears specifically when clicking “Customize,” preventing access to the theme editor.
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A screenshot of the error is attached and is central to diagnosing the problem, but the exact error text isn’t provided in the post.
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The user requests suggestions for troubleshooting or resolving the issue.
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No responses or solutions are provided yet; the issue remains open with no identified cause or fix.
