Thank you @rutvik_shop , for the solution, I had setup everything correctly based on the images I posted. While for the schedule app, I had tried several apps, but still they cannot connect with the checkout page.
Topic summary
A user set up local delivery and shipping zones within a 10km radius but encountered issues where the system isn’t functioning despite correct configuration. Screenshots show their delivery zone settings, location setup, and shipping configuration.
Troubleshooting suggestions provided:
- Verify the store location address is correctly set in Settings > Locations (Shopify uses this as the radius starting point)
- Confirm the delivery radius is set to 10km under Shipping and Delivery
- Test with customer addresses that are definitively within the 10km range
Additional challenge: The user tried multiple scheduling apps but none integrate properly with the checkout page.
Recommended solution: The Stellar Delivery Date & Pickup app was suggested as a workaround. While it doesn’t integrate directly into Shopify’s native checkout (due to platform limitations), it adds a delivery date/time picker on the cart page before checkout, with full order synchronization.
The issue remains unresolved, with the user confirming their setup matches best practices but still experiencing functionality problems.