Shipping ALL orders to a single address. How?

Payments + Shipping & Fulfilment

Topic summary

A merchant wants to redirect all customer orders to their personal address for custom branding, repackaging, and adding promotional materials before forwarding to the final customer destination.

Key Requirements:

  • All shipments initially sent to one central address
  • Ability to retain the customer’s actual delivery address in order details
  • Personal address should not overwrite the final destination information

Current Challenge:
Shopify AI suggested this is “easily” achievable, but the provided steps are outdated and cannot be replicated. The merchant is seeking updated guidance on how to implement this freight-forwarding-style workflow.

Status: The question remains unanswered after a follow-up request for assistance.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Hi all. Hope you folks are doing well. :slightly_smiling_face:

I want to have ALL my orders (regardless of destination) to be sent to my personal address.

This is so I can brand them and re-package them, plus add in extra promotional stuff - and THEN ship/forward it myself to the actual final destination address.

How do I do that?

The Shopify AI states I can “easily” forward all sales it to a single address, but the Step-by-Step solution the AI provides is outdated, and I can never replicate these steps. :disappointed_face:

Please help!

Many thanks. :slightly_smiling_face:

(Please bear in mind that I will also need the clients final destination address in the ORDERs section for this to work. ie so my personal address should NOT overwrite the actual ORDER’s final destination address.)

2

Hi.

Still need to redirect all shipments to a single address (eg similar to Freight Forwarding).

Any help will be appreciated.

Thanks. :slightly_smiling_face: