Hi folks, I am thinking of adding an option at checkout that is essentially a chosen (by us) percentage of the total products that have been put in the cart. It might be 5 or 10% for example and it is to give the customer the option of ‘shipping protection’. It is a way of clawing back lost freight because we replace it anyway so may as well try cover our costs and perhaps maybe even be in the positive side of this for once.
Also, if someone makes a post purchase up/cross sell then that product cost should also then have added the same % if the customer had taken the shipping protection option.
Does anyone know if this is possible or if it can be done or is it something Shopify might option for us etc?
Ggdavid, This is not something that shopify has defualt option you have to use third party app for taking the fees, Same goes for the post purchase it will depend on the app from whom you are taking service for post purchase, But yes I think it’s doable.
Hi @ggdavid
You might want to check out Captain shipping protection. It lets you embed a widget on the cart or checkout page (checkout embed is available only for Shopify Plus), so customers can opt in to a protection fee with just one click.
The fee goes directly to you. If a package is lost or damaged, you can cover the replacement cost or lost freight yourself. If no claims are made, those fees simply become extra revenue. So as you mentioned, it’s a way to recover the cost of lost shipments.
Besides, Captain Shipping Protection allows you to set your shipping protection price with 2 methods: by fixed price or by percentage price based on the cart value (as shown in the image below).
It also supports tiered pricing rules, so you can adjust rates based on cart totals. The system automatically calculates and rounds up to the nearest variant, ensuring you’re always covered at the level you set.
Hope this helps!
Delia
