Since switching from Shopify in built shipping to zenstores I have noticed that “Shipping Status” on orders page is not updating. It sets to “tracking Added” but never proceeds to “in-transit” or “delivered”. As a result delivery confirmations emails never go out and I have to go to the shippers website to get the status. Orders are being fulfilled.
Is this because I am using a third party shipping option or have I missed some configuration?
It still works on my store If I use shopifys built in DPD shipping, When I use Zenstores DPD the tracking number is added but status never gets beyond “tracking Added”