Issue 2: Shipping label verification frozen
My shipping label verification has been frozen since Sunday when i submitted my verification. I reported it Monday and was told to wait a full 24 hours. So I reported it again over 10 hours ago. They said someone would email me. No one has. They are saying they cannot escalate. I cannot fulfill orders. I contacted support twice and was told both times that someone would email me. No email has arrived.
Has anyone else experienced either of these? And is there a Shopify staff member who can escalate this ticket? I have a ticket number and can provide store details directly.