@wyo27 Thanks for this.
Firstly, if the free shipping tab was highlighted in the way that you have done, then my customers wouldn’t be able to miss it. As they DO miss it, I use both this tab AND a Free Shipping option in the list.
Secondly, my more fundamental issue is that a shipping option is set by default and does not have to be selected by the customer. The shipping options are listed by Shopify in price order, therefore the free options appear first. As I offer free local delivery and I also offer free shipping for orders over a certain value, both options appear at the top of the list; one option is always set as a default; and my customers invariably go along with whatever is there. If my customer had to select an option to be able to proceed, this issue would be immediately resolved.
Hi @Shauna_M . Sorry to drag you into this. Do you know if Shopify have any work around or solution to this issue? Please note that this is not an enhancement request, but an issue fix.