We use a shipping app to give Free SHipping to orders over 25 pounds(UK). However if a user then applies a discount code that takes the order below 25pounds they still get the Free Shipping as apparanely Shopify dosen’t recalcuate the cart total.
How do I get around this?
Hi, @JudJudJude !
Welcome to Shopify Community.
Thank you for reaching out to our network with your question. To better understand your issue, it’s important to understand how this shipping app interacts with Shopify’s built-in cart and how the discount is taken into consideration.
Since apps are developed by a third-party, I highly recommend connecting with the App’s Developer directly to share this issue. Not only do they have the expertise and understanding to troubleshoot this connection, they can also recommend alternative set-ups to meet your needs.
Please keep me posted and I will be glad to support from our end.
Warm regards,