Shipping rates not working, saying i need 100% to get free shipping

Shopify Discussion

Topic summary

A user encountered an issue where their Shopify store displayed a $100 minimum for free shipping, despite configuring “Economy” shipping as free with no requirements in their shipping settings.

Diagnosis:
Community members identified the problem likely stemmed from either:

  • A third-party app (possibly a shipping progress bar)
  • Theme code conflicts
  • The user’s dropshipping platform (ZenDrop)

The shipping settings themselves appeared correctly configured, suggesting something was overriding the storefront display.

Resolution:
After initial troubleshooting assistance was offered (including a free store audit), the original poster resolved the issue independently without specifying the exact solution. The discussion is now closed.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

I have set my shipping rates for “Economy” to no requirement and it’s free. But on my store it still says i need 100$ to get free shipping, can someone please help me

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2

It looks like you’re using an app to display a shipping progress bar. Maybe the issue lies there, rather than in your shipping settings. Have you reached out to the app’s support team?

(Or maybe it’s part of your theme? There’s not much information to go off here).

Best,

Tobe

1 Like
3

Hi @Ezblend ,

It looks like the issue might be related to either your theme’s code or a third-party app causing a conflict. The free shipping rule seems to be set correctly in your shipping settings, but something is overriding it on the storefront.

I’d be happy to take a closer look and help you fix this, completely free of charge. Let me know if you’d like me to assist!

Best,
Shreya | Revize

4

That would be great! I’ve been pretty frustrated over this but now that you mention it might be a third-party app because i’m running my business through ZenDrop. But i’d love some help with that if you could reach out!

5

Sure! Please send me your collaborator code, and I’ll send you a store access request. Once you accept it, I’ll be able to help you further. Looking forward to assisting you!

Best,
Shreya

1 Like
6

Do i just send it to you on here or is there a way to DM you?

7

DM or email :slightly_smiling_face:

Shreya | hello@untechnickle.com

8

i found a way to fix it thank you though!