Hey Folks,
I am getting ready to open up my shopify store and begin winding down Ebay sales for many obvious reasons.
During the last 3 years I have seen package theft from both the USPS and Fex Ex Ground system increase 400%-%500% and most certainly I am dealing with about 4-6 package thefts weekly where tracking shows an item delivered but the recipient is throwing at tantrum. Ebay protects me though their “Seller Protection” program but once I open the Shopify store I am going to be exposed to a number of credit card chargebacks as a result of both theft and fraud.
Over the weekend I did the deep dive into both crime statistics and my own issues with package theft and amazingly there was a high correlation between zipcodes.
Pulled my last 2000 ebay sales or so and discovered 18% of my overall sales going to zipcodes that have high package theft.
I think my store will do well but also dont want to be dealing with yet another load of customer issues…but then again 18% is a faily large chunk of business to loose.
In my store setup…I have required an account to shop, put a 21 year old age limit on the store and will ship most items signature required.
Who else is dealing with this issue and what advice can you give me? I would be blocking 166 3 digit zipcode prefixes.
Thoughts?
HK