Hi, @barbo !
I’m Miles from the Social Care team at Shopify. Setting up your shipping rates can be done by using the total carts weight or the order totals. You can set up free, flat, or calculated shipping rates that appear in the checkout for your customers.
Before you make any shipping rates, create the different regions that should get their own shipping rates. For example, you might want to have one set of shipping rates for customers in Europe, and a different set of rates for customers in North America. These different regions are called shipping zones.
To set up flat rate shipping (fixed price) based on weight or order totals, follow these steps:
- From your Shopify admin, go to Settings > Shipping and delivery.
- Next to the shipping profile that you want to add a shipping rate to, click Manage rates.
- Next to the zone that you want to add a rate to, click Add rate.
- Enter the name and amount for the rate.
- Click Add conditions.
- Select whether to base the condition on order weight or price.
- Enter the minimum and maximum value for the condition.
- Click Done, and then click Save.
If a customer has placed multiple orders and you’re shipping them together, you’ll need to chat with your courier/postal service on how you’ll be charged as you’ll be charged on the total package weight, not individually based on each order. Be sure to check out our helpful guide on Setting up and managing your shipping and delivery to learn more about shipping.
Once you’ve set up your shipping rates, it’s a great idea to create a shipping policy to protect your business as well as building customer trust. We have a great guide to walk you through setting these up along with some other great policies you can add to your business including:
- Refund policy
- Privacy policy
- Terms of service
- Shipping policy
- Legal notice
- COVID-19 prevention policy
Check out our adding store policies guide for more information.