ShippingLineInput is being ignored when calling draftOrderCreate

Technical Q&A

Topic summary

Users are experiencing a recent issue (within the last 24 hours) where the shippingLine field in the draftOrderCreate mutation is being ignored.

Problem Details:

  • The shippingRateHandle and title parameters passed in the API call are not being applied
  • Draft orders are defaulting to an incorrect shipping method (e.g., “Standard (up to 5 days)” instead of the intended 1-day method)
  • This results in unnecessary shipping costs being added

Example Input Being Ignored:

"shippingLine": {
  "price": "0",
  "shippingRateHandle": "shopify-Standard%20(up%20to%205%20days)",
  "title": "Standard (up to 5 days)"
}

Current Status:

  • Multiple users confirm experiencing the same issue
  • No solution or workaround has been identified yet
  • The issue appears to be a recent regression affecting the sales channels API
Summarized with AI on November 17. AI used: claude-sonnet-4-5-20250929.
1

We’ve started seeing this issue in the last 24 hours. The shippingRateHandle / title input we pass as part of the

shippingLine field for draftOrderCreate seems to be ignored, the resulting draft order is defaulting to some ransom shipping method (in our case it’s the 1 day shipping method, resulting in a lot of unnecessary shipping spend). Anyone else seeing this?

Example input:
“shippingLine”: {
“price”: “0”,
“shippingRateHandle”: “shopify-Standard%20(up%20to%205%20days)-0.00”,
“title”: “Standard (up to 5 days)”
},

8 Likes
2

same here! no idea on how to fix this :disappointed_face:

1 Like