Shop.app checkouts keep crashing every time I try to checkout. I’ve tested on multiple devices, browsers, and internet connections same issue every time. Anyone else facing this?

Shopify Discussion
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Shop.app checkouts keep crashing every time I try to place an order or open the domain. I’ve tested this on multiple devices (laptop and mobile), across different browsers (Chrome, Firefox, Brave), and even with separate internet connections (Wi-Fi and mobile data). The result is always the same. it crashes at checkout.

Is anyone else running into this issue, or is it just me?

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Hi there,

Thanks for bringing this up. It doesn’t look like an issue specific to your device since you’ve already tested on multiple browsers and networks. This might be related to a temporary outage or bug with Shop App checkout itself.

I’d recommend checking Shopify’s status page to see if there are any ongoing incidents. If nothing is reported, the best next step is to reach out to Shopify Support directly so they can investigate your store’s checkout logs in detail.

Best regards,
Sinh Developer, from Tipo