Shop App URLs causing 5xx errors on Google Search Console

Shopify Discussion
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1

Hello,

I have been seeing 5xx errors on GSC for a month accumulating day by day and reached around 2K pages.

All of the pages have similar pattern with different ids and realized this URLs belong to Shop App of Shopify.

Something starts with as below and includes a constant api key, analytics id and some discount information.

domain/services/login_with_shop/authorize?

Shopify support was not helpful but only claiming this is a GSC issue and suggesting some irrational steps as if I am an app user rather than a store-owner.

Anyone else had similar issue before and any recommendations as a solution?

2

I’m receiving the same thing. Did you get to the root of this?

3

I have the same issue. It’s been happening since July 2024.

On October 11th alone, there were 50+ 5XX errors triggered by the Shop APP API.

Hopefully, Google is not interpreting those as a true problem since 5XX are a big negative signal.

4

I have this problem too, yesterday I received the email with this error, and unfortunately, I can’t find a solution!

5

Follow these steps to setup a new robots.txt.liquid template https://help.shopify.com/en/manual/promoting-marketing/seo/editing-robots-txt then update with this:

# we use Shopify as our ecommerce platform
{%- comment -%}
# Caution! Please read https://help.shopify.com/en/manual/promoting-marketing/seo/editing-robots-txt before proceeding to make changes to this file.
{% endcomment %}
{% for group in robots.default_groups %}
  {{- group.user_agent -}}

  {% for rule in group.rules %}
    {{- rule -}}
  {% endfor %}

  {%- if group.sitemap != blank -%}
    {{ group.sitemap }}
  {%- endif -%}

  {%- if group.user_agent == '*' -%}
    {{ 'Disallow: /services/login_with_shop/*' }}
  {%- endif -%}
{% endfor %}