Hello, I bought from store called bollado.com - this store was created through shopify. I tried to contact store about my order but I don’t get any replies. I didn’t get my order and it has been over a month, I lost a lot of money. I would like to fill out a form about problems with order but in form they ask me to provide order confirmation link. Problem is that the shop’s site from where I bought is now down so I can’t get an order confirmation URL and I can’t fill out a form. What should I do now?
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Never recieved order, store is no longer part of shopify | 2 | 127 | May 4, 2024 | |
| Can't find a way to contact shopify about missing order without a confirmation link | 1 | 204 | February 11, 2024 | |
| What to do if I haven't received an order in a year? | 1 | 36 | November 29, 2023 | |
| Order not received and shopify site offline/shutdown | 0 | 49 | July 2, 2025 | |
| I was scammed 5 years ago and have made multiple attempts to reach out to the owner | 1 | 159 | May 3, 2023 |