Shop filters are automatically applied in store

Topic summary

A user is experiencing an issue where product grids on certain collection pages (specifically the “Seating” collection) are displaying unwanted filter text automatically. The problem appears to be affecting the visual presentation of products on the storefront.

Current Status:

  • The issue has been identified as a back-end configuration problem rather than a front-end display issue
  • Products are displaying correctly in the collections themselves
  • A responder confirmed they can see the problem after reviewing the site

Resolution Path:

  • Fixing the issue requires store access to adjust back-end settings
  • A screenshot was provided showing how the collection should appear properly

The discussion remains open, awaiting the store owner to grant access for troubleshooting the back-end configuration.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

I don’t know why my my product grids for some pages are automatically applied and it shows this text. How can I remove it? Thanks!

Site: bauhaus-manila-ph.myshopify.com (example of error is when you click on the Seating coll in the menu)

PW: BM2024

Hello @naissancestudio

I checked and found collections is showing products perfectly, the issue is from the back-end side not from the front-end side. for fixing back-end there is a requirement of store access. you can check how it looks -

Thanks