Shop Pay Test Payment Failure

Payments + Shipping & Fulfilment
,

Topic summary

Merchant preparing for a Sunday launch cannot complete test transactions using Shopify Payments in test mode via Shop/Shop Pay. Every attempt with Shopify’s test credit card numbers returns the error “Your card details cannot be verified.”

Key details:

  • Test mode is enabled in Payment Settings.
  • Multiple test card numbers were tried with the same failure.
  • A screenshot is attached showing the checkout error message (image reinforces the exact error).

What’s being requested:

  • A workaround or guidance to validate that customers will be able to place orders at launch.

Context/terms:

  • Shopify Payments test mode allows simulated transactions using test cards; Shop Pay is Shopify’s accelerated checkout.

Status:

  • No troubleshooting steps beyond enabling test mode and trying various test cards are reported.
  • No solution or cause identified yet; the issue remains open and unresolved.
Summarized with AI on February 24. AI used: gpt-5.
1

Hi there. New to this community but launching a shop on Sunday and hoping to have everything resolved by then.

I’ve been trying to test payments via Shop on my store with the test credit cards. I have test mode enabled in Payment Settings. No matter which test card number I try, I keep getting this error - “Your card details cannot be verified”. Anyone know a workaround? I want to make sure my customers will be able to place orders by Sunday.

Thank you!

Screenshot 2026-02-24 at 11.21.11 AM
Screenshot 2026-02-24 at 11.21.11 AM1074×966 49.4 KB

2

Test with actual orders on actual website using actual payment methods.