New Shopify store (launched mid-June) reports ~2,500 visitors and zero sales; seeks design/pricing feedback.
Branding and trust:
Site and product experience:
Marketing and conversions:
UX enhancements (with images provided as examples):
Latest update: clarification to display an estimated delivery window (e.g., 15/7–23/7). Status: ongoing; no reported sales yet.
I have only just started last month and would appreciate an open review of my shop.
https://designyourday24.myshopify.com/
also i know it is early days but until now had around 2500 visitors since June 16th but not one single sales. I know prices are probably a huge factor but I would have expected at least 1 sale.
Can anyone see if it looks ok?
Hi @DesignYourDay !
Your products and store look great. Though, I noticed about the donation and about us section, I highly suggest that you talk more about the donation or charity campaign that you are promoting on your About Us page. Let the customer know what charity you are donating for and what cause. You will attract more customers by giving them a story. Try to make an advertisement as well on different platforms such as Tiktok, Facebook, and Instagram. Kindly check these articles as well to learn more: How To Increase Sales: 13 Techniques To Make More Money Online and How To Make Your First Ecommerce Sale—Fast.
Thanks for the review. And good suggestion on the campaign. I will create a small blog.
I am already running a few ads on mentioned platforms
After reviewing your Shopify store, several factors may contribute to the lack of sales despite having 2500 visitors. Here’s my review:
1. Homepage Layout:
The homepage should immediately capture attention with a clear value proposition. Ensure that your unique selling points (USPs) are prominently displayed. You can use high-quality images and engaging banners to improve the visual appeal. Make sure your navigation menu is clear and intuitive. Your categories and products can be more easily accessible. Ensure your search bar is visible and functional to help users find products quickly.
2. Product Pages:
Provide detailed and engaging product descriptions. Highlight the benefits and features of each product. Use high-resolution images with zoom functionality. Multiple images showing different angles can help users make informed decisions. Clearly display prices and any discounts. Consider offering competitive pricing strategies to attract customers.
3. Checkout Process:
Ensure the checkout process is simple and streamlined. Reduce the number of steps to minimize cart abandonment. Display trust badges, secure payment icons, and customer reviews to build credibility.
4. Traffic Quality:
Ensure that your marketing efforts are reaching the right audience. Analyze your traffic sources and optimize your campaigns for better targeting. Use tools like Google Analytics to understand visitor behavior and identify drop-off points.
5. Promotional Strategies:
Introduce limited-time offers, discounts, and promotions to encourage purchases. Capture visitor emails and use email marketing to nurture leads and promote products.
6. Social Proof:
Encourage customers to leave reviews and testimonials. Display them prominently on your product pages and homepage. Showcase customer photos and stories to build a community around your brand.
7. Pricing:
Compare your prices with competitors. If your prices are higher, justify them with unique features or superior quality. Ensure that the perceived value of your products matches the pricing. Use storytelling and branding to enhance perceived value.
The Coupon Discount on Cart app can address several issues and improve the shopping experience. How?
Displaying available discounts directly on the cart page can motivate customers to complete their purchases.
Allowing customers to apply coupons easily without having to search for them can reduce friction and increase conversion rates.
Offer discounts for bulk purchases or minimum order values to encourage higher spending.
Highlight complementary products that can be added to the cart for a discount, promoting cross-selling.
Providing clear and upfront information about available discounts can enhance customer trust and satisfaction.
Tailor discounts based on customer behavior and purchase history for a personalized shopping experience.
If you need more assistance, please contact us.
Regards,
Ina
Hi @DesignYourDay ,
Thanks for reaching out to the community. This is MooseDesk - All-in-one Customer Support and Helpdesk Solution for your Start-up
Congratulations on your new store! I can see it is well-designed and has quite enough essential details. However, if you are having a problem with converting visitors into shoppers, here are a few of my recommendations to fix it:
1. Optimize the look of your website
A visually stunning hero section with a bold CTA can direct visitors towards the next step in the conversion funnel. I suggest resizing your hero section to make it bigger and adding a strong CTA text, such as ‘Browse more’ or ‘Enjoy 10% off’
A good example looks like this:
Favicons help users easily identify your website among a sea of open tabs in their browser. This saves them time and frustration when switching between pages.
Estimated delivery can feel less certain, while delivery date helps customers know when to expect their order.
2. Add a pop-up banner
This can be particularly useful when you need to highlight special offers, discounts, or new product launches, increasing the chance of conversion. However, overusing pop-ups can interrupt the browsing experience, so make sure the pop-ups are well-designed and don’t appear too often
3. Optimize customer support section
I can see that you’ve already created a Chat widget. However, you can make it even better by adding a FAQ page or a Contact Us page. I suggest exploring MooseDesk, a free support, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.
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As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.
If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.
Thank you for reading. Wish you a nice day ahead!
MooseDesk - All-in-one Shopify FAQ & Helpdesk App
Some really great advice. Thanks a lot
Reg.
Do you mean i should use the longes shipping days?
E.g
Shipping method Cost Domestic delivery (US) International delivery
| Economy | From USD 3.99 (prices listed at check out) | 8 business days | n/a |
|---|---|---|---|
| Standard | From USD 4.75 | 5 business days |
30 business days |
It’s great to hear that our suggestion has been helpful to you.
Regarding your question about the delivery date, you can add an estimated delivery date, such as the expected delivery range (e.g., 15/7 to 23/7). This will help customers know when to expect their order.
