My store has 3 thank you pages…And its firing randomly (thank-you, thank_you, orders) when there’s a purchase. This has caused meta to under-report sales specifically purchase conversion value. There’s no issue on meta. how can I solve this issue of 3 thank you pages? so that whenever there’s a purchase I get accurate data on meta ads dashboard. There’s no issue on meta ads side. what should I do in shopify to solve this issue?
Hi, @anon .
Welcome to the Shopify Community, and thanks for sharing your question.
Have you already had a chance to connect with our live Support via the Shopify Help Center? I would like our team to take a more detailed look into your store to help identify the issue.
you should only have 1. you can remove your customizations and use an app for this. see tutorial - https://www.youtube.com/watch?v=WlU3uA4OsAQ