Shopify Academy Is Down.

Topic summary

A user reported that Shopify Academy was displaying an error screen and asked if there were alternative ways to access the courses or if the platform was undergoing maintenance.

Resolution:

  • Another community member confirmed that Shopify Academy was working on their end
  • Suggested troubleshooting steps: switching browsers, using a different device, and clearing cookies and cache
  • The original poster confirmed the issue was resolved after following these suggestions

The problem appears to have been a local browser/device issue rather than a platform-wide outage.

Summarized with AI on November 7. AI used: claude-sonnet-4-5-20250929.

The Shopify academy is down, this screen pops up when you try to go there.

Is there any other way to access the courses? Is it going through maintenance?

Hi @Exchangellc !

Upon checking, Shopify academy is working on my end. Kindly try some troubleshooting such as, switching browsers, use different device, and clear your cookies and cache.

Thank you, I got back on!