My Shopify account was associated with a professional email that I created, but I just deleted it and didn’t remember that it was this email that was associated with the Shopify account. Now I can’t log in anymore and my ATM card details are still there and I’m paying for the store without being able to log in and do anything. What do I do?
Topic summary
A user accidentally deleted the professional email address linked to their Shopify account and can no longer log in. Their ATM card details remain on file, and they’re still being charged for the store despite being locked out. Another user suggested attempting to reopen the deleted professional email account to regain access and then change the email associated with the Shopify account. The issue remains unresolved, with the user unable to manage their account or stop ongoing charges.
Try to re-open that professional email account and login and change email.