Topic summary
Issue: A “Shopify Actions” dropdown unexpectedly appears on the storefront for some merchants. They want to know what it is and how to remove it.
Latest updates:
- Multiple users report the same problem. One spent 4 hours with support without a resolution.
- A participant confirms customers do not see the dropdown, reducing immediate customer-facing concern.
What’s known:
- The dropdown is visible to merchants viewing their site. Its exact origin or trigger was not clarified in the posts provided.
- No confirmed fix or removal method has been shared.
Outstanding questions:
- How to hide/remove the dropdown from the merchant view.
- Whether this is a Shopify feature, a theme behavior, or related to apps/settings.
Media: An attached screenshot is central to understanding the appearance and placement of the dropdown.
Status: Unresolved and ongoing. Users await guidance on permanently removing or disabling the dropdown while noting shoppers aren’t seeing it.
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Dealing with the same issue. Did anyone solved it? I have been talking to support for 4 h with no resolution.
This is exactly what it is. Thank you so much for the information! Glad to know my customers are not seeing that!
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