Corinne Villette
13:13 (2 minutes ago)
to Shopify
Hello,
thank you for your response, i tried to notify you last year and nothing
happened. The order costing me 160€ was placed last year around the 10th of
september 2020 and paid by debit card. Which is impossible to cancel.
They said it would take about 4 to 6 weeks and it never arrived. i sent
numerous emails and they sent back generic replies, saying it was coming ,
they had back log because too many orders… never really answering my
questions. I kept on sending mails but nothing ever came. i sent warnings
on facebook, various internet police organizations and your services but no
answer. There are so many complaints on the web about them and nobody does
anything to stop them. i read some recent complaints on internet from
September 2021! They are scammers , it is clear from their website which
has no telephone numbers, a Hong kong address. you can never reach
them…See below the email they sent me which was just sent to gain time
and make me think that something was going to happen.
Please check on the company as I think this is all fake. you have the
records of the people and company who signed the contract with shopify for
sure. Please check all records and start policing your members. it reflects
very badly on Shopify.
Let me know if you need more info. It was last year but I will not leave it
alone. I will do everything in my power to stop them. Enough of these
scammers and nobody does anything. I pay my taxes, I work hard and when I
do something remotely out of order I get all kinds of trouble and fines! So
why are these con artists still operating freely? Also have a look at
Trustpilot site and see the comments from numerous unhappy customers
please check their company details ect… I will keep on posting the worst
comments on the web in the meantime.
Regards
Corinne
From: Customer Query
Date: 7 December 2020 at 16:11:09 CET
To: “Corinne Villette (Sanara Estates Marbella)” <
corinne.marbella@gmail.com>
Subject: [Request Received]
Reply-To: Customer Query