Shopify’s recover password page returns a generic success message even when an unregistered email is submitted, observed on both the Dawn theme and a custom theme. The user wants to show an error like “the email does not exist” but cannot, because the form does not indicate invalid emails.
Recover password refers to the page/form where a user requests a password reset email. The issue prevents distinguishing between registered and unregistered emails in the UI.
Requested: an explanation for why Shopify behaves this way and how to change the message or implement a check to display an error.
Status: no answers yet; the question remains open with no fix or guidance provided.
When I use the recover password function on the Dawn theme or our theme, I fill an email which hasn’t been registered to our Shopify store. But Shopify still responded successful mesage.
I want to show a message that “the email is not exist,…” but can not chat the error message to show the message because above issue.
Do you know why and how to fix it. Thank you in advance.