Hey, Today, my Shopify store’s analytics suddenly stopped showing any sessions, displaying “0” across both mobile and desktop. However, Google Analytics 4 (GA4) is still tracking sessions as usual. Has anyone else experienced this issue or know how to troubleshoot it?
Hi,
This is Richard at PageFly - Shopify Advanced Page Builder app.
I solved it by going to the customer privacy settings and enabling the cookies banner. I think this can help you a bit more https://help.shopify.com/en/manual/privacy-and-security/privacy/customer-privacy-settings/privacy-se…
Hoping my solution helps you solve your problem.
Best regards,
Richard | PageFly