A Shopify store owner is seeking a solution for custom artwork approval workflow. The process requires:
Desired workflow:
Customer purchases and uploads photo
Artist creates custom artwork
Customer receives email with review link
Customer views artwork preview on profile page
Customer can approve or request revisions with comments
An attached diagram illustrates the complete workflow.
Suggested solutions:
Custom theme development: One responder offers to build this directly into the theme
App combinations: Using Product Customizer/Uploadery for photo uploads, Order Printer Pro for previews, Flits/Loox for feedback, and Klaviyo for automated emails
Dedicated app: ApprovePro specifically handles artwork approval workflows with secure links, automatic reminders, team notifications, and centralized approval management
Status: Multiple implementation paths proposed, but no final decision indicated. The discussion remains open for the original poster to evaluate options.
Summarized with AI on October 31.
AI used: claude-sonnet-4-5-20250929.
I am setting up a Shopify with custom artwork based on customer photos. To build trust I want to offer the option for the customer to be able to review the artwork before sending it to production.
After my customer have purchase the product and uploaded his photo, I will do the artwork. Then I would like to set up a process for validation of the art work. An email will be send with a link, then customer arrive on his profile page with a preview of the artwork and the option to approve the art work and the option to ask for a revision of the artwork. If customer request a the revision then he can leave a comment for the artist.
You can achieve this setup using apps like Product Customizer or Uploadery for collecting customer photos, and Order Printer Pro or Custom Product Options to create the artwork preview. For the review and approval process, look into Flits or Loox for customer feedback functionality. You might also want to consider using Email Automation tools like Klaviyo to send automated emails with links to the artwork previews.
You might want to check out my app ApprovePro - it lets customers easily approve/reject custom artwork. Instead of handling approvals over email threads, it sends customers a direct link where they can review the artwork, leave feedback, or request changes.
Customers approve or request changes instantly via a secure link
Automatic reminders to keep things moving
Internal notifications so your team stays updated
A centralized portal for managing design approvals (also accessible external to Shopify)
It’s built to minimize support requests and speed up production for custom order businesses like yours.
