We have been experiencing a problem where users attempting to access our Shopify App from a Safari browser, either on desktop or iPhone, get caught in an infinite ‘Enable cookies’ loop. Our app is built as an Embedded App, using the current versions of Shopify’s various libraries. We are using: S…

We released v3.1.61 of koa-shopify-auth this afternoon that should fix issues with Safari 13.1: https://www.npmjs.com/package/@shopify/koa-shopify-auth/v/3.1.61 Please give it a try and let us know if it works for you!

Hi everyone, thanks for chiming in with your issues. I’m still unable to reproduce the bug consistently, but I did find out that there are actuaally two issues that could cause a redirect loop. For those who are experiencing this bug in Chrome, do you eventually get redirected back to the app listi…

Hi - has there been any movement on this? I have received a couple of complaints from users of my app. I’ve updated to koa-shopify-auth 3.1.58 and the issue is still happening.

koa-shopify-auth 3.1.33 koa-shopify-webhooks 1.1.12 koa-router 7.4.0 koa-session 5.12.3 Everything works fine for about month ago. Now i’m stuck with redirect loop

Okay, i’ve update all libs with npm update, then clean cache and install again. Now, seems like redirect issue is gone

Hi Hanna, Thanks for the response – our issue has always only been in Safari. Our developer investigated further using the the new URL format you provided and our original test steps. He responded with: “If I clear cookies, go back and try exactly the same steps it fails.” Further, he performed t…

@AvocadosLab I have Safari Version 13.0.5 (15608.5.11) and have the same issue.

Yeah, seems to be in every 13.x.x version.

Hi, is there meanwhile a solution for this bug? I am getting this error message each time when I access my Insta and FB app in Shopify. My product catalogue doesn’t get synchronised anymore neither.

@hannachen should we expect a patch from Shopify around this in koa-auth? This issue is clearly reproducible in Safari 13.1 because it blocks third party cookies by default.

Shopify App Gets Caught in Infinite 'Enable Cookies' loop in Safari

Retired Boards Appdev Authentication

AvocadosLab April 16, 2020, 10:24pm 17

This seems to be Safari Version 13.1 specific issue to me. Consistently able to reproduce on this version of Safari and looks fine.

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Shopify App Gets Caught in Infinite 'Enable Cookies' loop in Safari

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