Shopify App that requires third party software

Retired Boards Appdev Partners Discussion
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1

Hey,

I am planning to develop a Shopify app that allows integration with GameServers. The way it works is simple: A customer makes a purchase in a Shopify store → A WebHook is triggered → The GameServer receives the WebHook and executes a specific task. To make this possible, a software (a plugin) developed by me must be installed on the GameServer that can receive the WebHook.

My goal is to make the Shopify app accessible to everyone. The question now arises as to whether this is permissible, as the plugin I have developed must be installed on the GameServer in order to use my app and receive the WebHook. Could this violate point 1 of the app requirements, which states: “Apps that are pieces of standalone software that need to be downloaded to a computer - Your app must not require a desktop app to function.”?

So in general my question is: Is it allowed to publish a Shopify APP in the Public App Store, which only works completely if another program is installed on the GameServer? Otherwise the communication between Shopify and GameServer is not possible.

Thanks

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Hi Motti - can you explain exactly what the flow would be when a merchant installs the app? If there is a dependancy on the app that requires a merchant to set up software in a way that is inconsistent with the regular process for installing an app, it could lead to a poor experience and the App Store reviewers may reject the submission based on this.