Main issue: Positioning a 3D artwork model in Shopify AR on a wall instead of the floor. AR (augmented reality) is functioning, but the model defaults to ground placement.
Context: A digital art gallery tested a 3D model (referred to as a GBS file) in the Debut theme, where AR is supported. The store link and password were shared for reference.
Developments: Early replies did not provide a fix. Multiple participants asked for a solution; the original poster reported that, as of earlier this year, no good native Shopify solution was available and they couldn’t make wall placement work within Shopify.
Latest update: A new suggestion links to an external demo page with a QR code that lets users place artwork on a wall via AR. This QR code demo is central to the proposed workaround, but it’s not confirmed to work within Shopify’s native AR setup.
Status: Unresolved/ongoing. Key open questions include whether Shopify supports wall anchoring natively and what model or configuration changes enable wall placement.
I am playing around with AR for our digital Art Gallery. I had someone create a test 3D Model as a GBS file which looks great. But the Artwork is on the floor. That’s not where customers usually hang place artworks :-). Anyone of you guys has an idea on where / what to edit in the model or within Shopify, so that the Artwork can be placed on the wall?
For reference, heres a link to our sandbox store. Password is “blaosi”.
Any hints would be much appreciated.
you can upload image and video format on section you can use that section on home page
Hi Anish, not sure how your reply relates to my post.
Which theme your are using ..your theme is supporting or not
Debut. And the AR is fully supported and working.
Hi Choom!
I was wondering if you managed to find a solution in the meantime? I’m looking for something similar.
Thanks,
Tom
I have the same problem. Did you figure this out?
Unfortunately not. Last time I checked was earlier this year and there this
was no good solution on the market and I couldn’t get it to work natively
in Shopify.
Hi @Choom , I might have found a solution to the issue you are describing. I notice I’m a bit late to the party but if you check out https://tripod-digital.co.nz/art/ about halfway down the page there is a TRY IT OUT section with a QR code. Once you scan that code you should be able to place artwork on your wall. Let me know if that is what you are looking for.
cc @Birgitte @murale