Shopify automatically generates 404 pages with the extensions en-gb

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Topic summary

A Shopify store owner is experiencing an issue where the platform automatically generates 404 error pages with language extensions (en-gb and en-tr) for new products, despite having market and multi-language settings disabled. These non-existent URLs are being flagged as errors in Google Search Console.

Likely Cause:
Shopify may be generating locale-specific URLs due to past configurations, theme settings, or cached data that persist even after disabling multi-language features.

Recommended Solutions:

  • Verify that all markets and languages are truly disabled in Settings > Markets and Settings > Languages
  • Create manual URL redirects from the problematic locale URLs to the correct product pages via Online Store > Navigation > URL Redirects
  • Block unwanted locale paths in robots.txt.liquid to prevent search engine crawling
  • Request removal of invalid URLs through Google Search Console’s Indexing > Removals tool

The discussion remains open for the original poster to implement these solutions and report results.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone

Whenever I create a new product, Shopify automatically generates 404 pages with the extensions en-gb and en-tr . although the market and multi-language settings are closed.

products/sample-item This page exists
en-gb/products/sample-item This page does not exist. it gives 404

Google Search Console always sees these as 404.

I need support with this problem. How can I solve it? Can I get support?

Is there anyone experiencing this problem? Please.

2

Hi @pratikiscom

I see you’re dealing with Shopify automatically generating 404 pages with en-gb and en-tr extensions, even though your market and multi-language settings are turned off. That’s frustrating, especially when Google Search Console keeps flagging them as errors. Let’s break this down and find a fix.

Why This Happens

Even if you have markets and multi-language settings disabled, Shopify might still generate locale-specific URLs due to past configurations, theme settings, or cached settings. These URLs (en-gb/products/sample-item, etc.) don’t exist, so they return 404 errors.

How to Fix It

Here’s what you can do:

1. Check Your Shopify Markets & Language Settings

Even if you believe they’re off, double-check:

  • Go to Settings > Markets and ensure there are no additional markets enabled.
  • Go to Settings > Languages and make sure only your default language is active.

If you see en-gb or en-tr as active, disable them and clear your cache.

2. Force Shopify to Redirect 404 URLs

You can manually redirect the broken URLs to the correct product pages:

  • Go to Online Store > Navigation > URL Redirects.

Add a redirect like:

From: /en-gb/products/sample-item

To: /products/sample-item

  • Repeat this for en-tr and any other affected locales.

3. Block These URLs in Robots.txt (If They Keep Appearing)

If Google still crawls these URLs, block them in robots.txt:

1-Go to Online Store > Themes > Edit Code.

Open robots.txt.liquid and add:
makefile
CopyEdit
User-agent: *

Disallow: /en-gb/

Disallow: /en-tr/

2-Save and test it using Google’s Robots Testing Tool.

4. Remove URLs from Google Search Console

After fixing the issue, go to Google Search Console > Indexing > Removals and request Google to remove these invalid URLs.

Final Thoughts

Try these steps, and Shopify should stop generating unnecessary 404s. If you need extra help, just let me know asap. Thanks

Daisy.