Shopify Automation - Wait Action / Get Data

Shopify Plus
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Topic summary

A user seeks to create an automated flow that reminds customers to reorder replacement items after 6 months or 1 year, but Shopify Flow’s Wait action caps at 90 days.

Proposed Solutions:

  1. Chain Multiple Wait Actions – Stack several 90-day waits sequentially to reach the desired timeframe (e.g., four 90-day waits ≈ 1 year). No coding required.

  2. Get Data + Condition Check – Retrieve the customer’s order date, compare it to the current date, and trigger a reminder email when the threshold is met. May require setting up a custom “Next Reorder Date” field and is more technical.

  3. Third-Party Tools – Platforms like Klaviyo or Recharge offer built-in reorder reminder features that may simplify implementation.

The discussion remains open, with one respondent offering further assistance via direct communication.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Hi!

I’m looking for guidance on setting up a flow sequence that automatically reminds customers to reorder replacement items based on their product’s replacement period (e.g., 6 months or 1 year).

My challenge is that the Wait action only allows delays of up to 90 days, which isn’t long enough for my use case.

I reached out to support, and they suggested using the Get Data function but I’m not sure how to set it up or if coding is required.

If anyone could explain how to use this feature or offer a workaround, I’d really appreciate it.

Thank you so much!

2

Hi @ionza_0710 !

Here are two ways you can try:

1. Use Multiple Wait Actions (No Code Needed)

Instead of one long delay, chain multiple Wait actions together:

  • Wait 90 days → Trigger another flow → Wait another 90 days → Send reminder email
  • Repeat as needed for a full year.

2. Use Get Data + Condition Check (More Advanced)- Get Data: Retrieve the customer’s past order date.

  • Condition Check: Compare the current date to see if 6+ months have passed.
  • Trigger Email: If true, send the reorder reminder.

This method is more automated but might require setting up a custom field for “Next Reorder Date.” No heavy coding, but it’s a bit technical.

If you’re using Klaviyo, Recharge, or another subscription tool, they might have built-in reorder reminders that could be easier to manage!

Hope this helps!

Best,
Tracy from Kudosi Reviews

3

Yes, you can use Get data + Klaviyo to solve the problem,
For more understanding about this, kindly provide a means of communication aside the community.