Hi,> > I received my Shopify Balance Debit Card today and was pretty excited, I know it’s not a big deal, but my card doesn’t have my brand name on it, its just a big white square box. When I ordered it, I inputted my brands name. Was wondering if anyone had the same issue?> >
Hi there @AnimeIcon
Thank you for sharing this! This should not have happened to your card and we’d like to look into this a bit more. Are you able to create a ticket with our support team on this page here? If you explain this to them and share that screenshot they will be able to get you in touch with our Shopify Balance team who will review this further.
Please let me know if you have any other questions.