Shopify Balance to Payable Amount (CJ's Dropshipping)

Product Development & Sourcing

Topic summary

Issue: A new store cannot use Shopify Balance funds to pay for order fulfillment in CJ’s dropshipping (a third-party fulfillment platform). After an order is placed and funds land in Shopify Balance, the order is synced to CJ, added to cart, and submitted. At the “Orders Fulfillment” step, none of CJ’s payment options connect to Shopify Balance, preventing payment to fulfill the order.

Key details:

  • Workflow described step-by-step up to the payment stage in CJ.
  • The blockage occurs specifically when selecting a payment method; Shopify Balance is not available/linked.

Latest update: Another participant noted many views without replies and asked whether a solution was found.

Status: Unresolved/ongoing. No confirmed fix, steps, or workarounds were provided in the thread. Open question on whether additional setup is required to link Shopify Balance to CJ’s payment options.

Summarized with AI on January 9. AI used: gpt-5.
1

Good morning. Looking for some guidance. Recently launched my website however, I am having issues connecting my shopify balance to CJ’s dropshipping in order to fullfill orders. Wondering if there is a step or steps that I missed when I set up my store.

Sequence is as follows:

  1. Someone places order on my website.

  2. Monies are in my shopify balance

  3. Sync orders into CJ droppshipping profile

  4. Add to cart

  5. Submit

  6. Select “Orders Fulfillment”

  7. Then I have to select payment option to fulfill orders and none of the options are connected to my shopify balance that has the monies paid by the customer.

Appreciate any insights! Thank you!

2

261 people viewed your question, but no one responded. Have you found a solution yet?