Shopify Bug ? Sending Conversion Data to "AW-0"

Technical Q&A
1

Hi guys,

I’m trying to setup conversion tracking for google ads and have a weird issue which I never had with previous stores.

I’ve setup Google Ads / Google Merchant Center and added them to Shopify successfully, however when I’m testing my tags through Tag Assistant, I can see all hits are being sent to a container “AW-0”. There’s a second container “AW-XXXXXXX” with my correct Google Ads account in there, but nothing gets sent there.

Here’s what I’m getting when I look at the source code of the website:

"Google Gtag Pixel":{"conversionId":"AW-0","eventLabels":[{"type":"page_view","action_label":"AW-XXXX\/yuKwCOCTvZUDEJeFrrQo"},{"type":"view_item","action_label":"AW-XXXX\/sdqbCOaTvZUDEJeFrrQo"},{"type":"add_to_cart","action_label":"AW-XXXX\/Yht6COmTvZUDEJeFrrQo"},{"type":"begin_checkout","action_label":"AW-XXXX\/P4MjCOyTvZUDEJeFrrQo"},{"type":"search","action_label":"AW-XXXX\/qHHTCO-TvZUDEJeFrrQo"},{"type":"add_payment_info","action_label":"AW-XXXX\/f2aXCPKTvZUDEJeFrrQo"}]

As you can see it has the right container ID in the action label but not in the conversionId variable.

I have added no code, I just went through the google merchant setup through shopify and this is what I’m seeing.

Additionally when I’m doing a purchase, I can see the hit in the dataLayer being pushed:

dataLayer.push({
  event: "purchase",
  eventModel: {
    send_to: "",
    transaction_id: "#XXXXX-YYYY",
    value: "14.95",
    currency: "GBP",
    tax: "2.49",
    shipping: "0.00",
    items: [
      {
        id: XXXXXXXXXX,
        name: "XXXXXXXXX",
        brand: "XXXX",
        category: "xxxxxxxx",
        coupon: undefined,
        price: "14.95",
        quantity: 1,
        variant: ""
      }
    ]
  },
  gtm.uniqueEventId: 6
})

But it’s not being sent to any container…

2

hey Pierre,

I’m having the same issue! Did you manage to find the solution?

Jo

3

me 2 did you find any solution?

4

I have the same problem

5

Yep, same problem. Cannot find where it’s originating.