Didn’t work for me. Congrats tho
Topic summary
Shopify Capital offer delays and eligibility reviews are affecting long-time users who previously received offers quickly after hitting eligibility thresholds (e.g., 50%, 85%, 89%, 94%). Support repeatedly cites “in review” status, no timeframe, and a backlog.
Backlog context: Expansion to Australia (August) reportedly overwhelmed a small Capital team; multiple teams are now catching up. Shopify reps deny “running out of money,” but offer volume/timing remain inconsistent.
Offer changes: When offers appear, they’re often smaller with higher remittance rates (up to 17% of sales), compared to prior norms (≤14%). Eligibility percentages have fluctuated for some.
Workarounds reported:
- Reusing old funding-offer emails or visiting /admin/capital/offers to submit a request. This worked for some (fast approvals, next-day funding) but not others.
Denials and reviews: Some users were told they don’t qualify due to recent sales declines or inventory shortages; moved to day-to-day eligibility review.
Recent updates: A few approvals have come through (including a quadruple offer), suggesting backlog easing; many still see no offers. An image was shared showing someone still receiving offers.
Outcomes and next steps: Several are exploring alternatives (PayPal Working Capital, Onramp, bank lines via Novo/Bluevine, Square). Discussion remains open with key criteria and timing unanswered.