Has anyone received any shopify capital offers recently? We have repaid 5 loans and always had new offers. Not anymore. We were relying on this to make some important payments. Have they closed down ?
Totally frustrating.
Topic summary
A merchant who previously repaid 5 Shopify Capital loans is no longer receiving new funding offers, causing concern about whether the program has been discontinued.
Key Points:
- The merchant had consistently received new offers after repaying previous loans
- They were depending on this funding for important upcoming payments
- No recent offers have appeared, breaking the previous pattern
Explanation Provided:
Shopify Capital bases offers on current store performance rather than past repayment history. Potential factors affecting eligibility include:
- Recent decline in sales volume or consistency
- High refund rates
- Payment processing method (using Shopify Payments may improve eligibility)
- Store technical factors like theme updates
Status: The issue remains unresolved, with the merchant seeking clarification on whether the program is still active.
1 Like
Hi @YY25
Shopify Capital provides offers based on store performance in the moment, not just what was repaid in the past. If sales dried up, you might need to improve sales consistency or cut down on refunds. Some merchants also had offers come back after a theme update or moving over to Shopify Payments, which helps with some of the eligibility signals Shopfiy’s system uses to evaluate funding.