Shopify Cart icon showing incorrect number of items in car

Topic summary

A Shopify store is experiencing a cart icon bug where item counts display duplicated digits (e.g., “11” instead of “1”, “22” instead of “2”).

Issue Details:

  • The cart bubble shows doubled numbers when items are added
  • Screenshots demonstrate the visual duplication problem

Troubleshooting Steps:

  • Initial investigation suggested a missing CSS class (“visually-hidden”) might be causing the display error
  • User confirmed previous code edits were made to customize the sale badge (percent off display)
  • Code inspection revealed the cart-bubble markup appears correct with proper “visually-hidden” classes already in place

Resolution:

  • User identified that a third-party cart app is likely causing the conflict
  • Suggested solutions: Contact the app’s support team or add custom CSS to hide the duplicate count display

Status: Issue identified but not yet resolved; requires either app-level fix or custom code workaround.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

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