Hello, I recently terminated my Shopify subscription before the completion of the three-month period, and I assumed that everything was in order. However, on the same day that I canceled my subscription, I noticed that Shopify charged me 20 euros. I’m a bit confused about this charge and would appreciate it if you could provide some clarification on why this occurred. Thank you.
Hi, @zeyou62 .
Thank you for reaching out!
Did you receive an invoice regarding this, showing what you have been charged for? Do you still have access to your account to check your bill? I don’t have access to your account information through our community forum so I am not able to see what this charge was for. If you are hoping for a refund, I recommend contacting our Support Team.
Please let me know if you have any further questions!